We are still here for you

We are still committed to being here for women and girls who have experienced sexual violence.

We will continue to deliver services while keeping everyone safe so we won’t be meeting anyone in person.   

Our services that are usually delivered face-to-face, CounsellingGroup Work and Practical & Emotional Support, are being delivered over the phone and and via online secure rooms to provide a face to face service.

We remain open for referrals for Counselling, Group Work and Practical & Emotional Support.  Once we have taken a referral a member of staff from that team will be in touch to discuss how we are working.  Please be aware there may be longer waiting times for some of our services.

Our Helpline and Email Support Services continue to be open at their usual times although at a slightly reduced capacity.

Referrals, information and other enquiries

Telephone: 0191 222 0272
Email: enquiries@rctn.org.uk

For information, or if you have a query, please telephone 0191 222 0272 between 10am and 4pm, or email us.

If you get a recorded message, please leave a brief message and we will contact you as soon as possible.

Sexual Violence Telephone Helpline and Email Support

Telephone: 0800 035 2794
Email: emailsupport@rctn.org.uk

Our Helpline and Email Support are available: Monday, Tuesday, Wednesday and Thursday between 6pm and 8pm. Friday between 11am and 2pm

Read more about our Telephone Helpline Support or read more about our Email Support

Postal Address

You can write to us at:

Grace Northumberland Rape Crisis
c/o RCTN
PO Box 1320
Newcastle upon Tyne
NE99 5DX

Please note this address is not our location.

Our Location

We operate in Alnwick, Berwick-upon-Tweed, Blyth, Cramlington, Hexham and Morpeth.

When you arrange an appointment you will be given details of our location and given a map with directions. Please contact us if you need more information.

Complaints

We are committed to providing a high level of service to all callers, women who use our services and staff from external agencies. In you would like information about how to raise a complaint or to view our Complaints Policy click here.